After destroying our engine by filling it with ATF fluid and not engine oil they still made us pay $3000.00 to fix their mistake 3 days before Christmas. Total joke of service and recommend avoiding them unless you want to get stuck with a massive bill due to their negligence. Not impressed.
Always bring my truck here because they are a great group of people always working to do there best for people. Our whole family brings there vehicles here and they do a great job.
Amazing service with very professional service! Top notch experience and very accommodating in many different areas. Would absolutely return for future service.
Accutech absolutely destroyed my car making them either negligent/incompetent or the biggest crooks in Grande Prairie. Here is my story, read it and then decide. I took my car into Accutech because it was over heating, during visit number one they told me that the reason that my car was overheating was due to the need for a new radiator cap and a new fan switch. $500 later I was out and my car overheated again. I brought it back in and they told me that I needed a new radiator and a new thermostat which was $800, so now we are up to $1300. The first day having my car back I overheated along the highway and had to have my car towed back the reason being was that the radiator cap from the first visit didnt fit the radiator from the second visit. They replaced the radiator as they said it was faulty and I was on my way, my car then overheated again and I bought it back to them. They then took it in and said they did a road test however the Odometer reading the same in-going and outgoing (See photos). I got the car back with them citing no issues and it overheated which I brought it back for the fourth and final time. I requested that they replace the thermostat as I believed that could be the reason that coolant was not circulating in my engine. Grant Wert then called me and said that with 100% certainty that it was a blown head gasket which would cost me easily another $1000 dollars to fix. What's even worse, in a previous inspection they did a test that said the head gasket was fine (See Photos). So at this point...negligence or crooked? Now riddle me this, how can an over heating issue be a rad cap, radiator, thermostat, fan switch and now a head gasket? Exactly it cannot be all five things. Frustrated and no long willing to trust him I towed it to another mechanic. Upon receiving the car, he said there was a leak seal poured into my coolant and not only that, it was the wrong coolant. For those of you who do not know, a sealant is used to stop a coolant leak in an emergency, not when coolant systems are being replaced. I called Accutech and one of the guys Trevor who works there did verify there was a leak seal poured into my car called Gunk. If Accutech wishes to refute this I have the phone calls recorded. Grant then called and refuted the claim and said it was not gunk, it was a tablet, and that it was standard practice to do such things when replacing coolant systems. Sorry, thats bull. The mechanic replaced the thermostat due to sticking shut and I was good for several months. Since then I have had to replace my thermostat 5 times because of the leak seal cycling through my car and causing the thermostat to stick shut at times causing the car to over heat. I have been lucky enough that I have been able to go 6 months at one time without a problem, but eventually the thermostat will stick and fail. For those of you wondering why I did not file a civil suit simply put I did not want to invest another $100 to file, probably win but never see my money paid back to me. Businesses like this can scam you over and over and with enough leans on the company all they have to do is change the name of their operation and they are free and clear. All I can do is tell the truth and protect others from getting absolutely screwed over like I see others have written. STAY AWAY and if you are in need, get a second opinion.
Worst place in town. DO NOT GO HERE. Took my car in for a power steering leak. They called back and named 3 other things wrong with my car including my tires. Irreverent, and I had just got my tires checked a week prior. They called back again and said the guy working on it took it for a drive and while he was turning the wheel, another line (other than the power steering) blew. Which cost ME money. I asked the woman at the desk the next day how that could possibly happen and she had nothing to say expect just coincidence I guess $701 Completely took advantage of me. I will never recommend this place to anyone, instead I will warn people about this place. I hope people read all of these terrible reviews and they go out of business.
Accu-Tech Car Care Centre is a Canadian Car Repair based in Grande Prairie, Alberta. Accu-Tech Car Care Centre is located at 10017 115 Ave, Grande Prairie, AB T8V 6P3, Canada.
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