I love going to the movies. But this place makes me not want to go. My husband and myself went on Monday night to see the new ant-man movie. We arrived at 6.50, the movie (was starting at 7.15) grabbed our seats and then I went to get some snacks. The slowest I have ever encountered, I've been in faster lines in Disneyland. Finally got back to my seat 10 mins after the movie had started at 7.27pm. The drinks were over filled so when I put my straw in its spilt over and went on my white top. This place is just getting worse and worse, from the staff to the cleanliness of the place. And it will continue to get worse if people keep putting up with it.
Oh boy where do I begin..Long waits for everything, for food, for tickets, and to get into the theatre after a movie endsFood is expensiveEach auditorium has multiple broken chairsConcession is way to small and can never accommodate the amount of people seeing movies The bathrooms are disgusting and very cheap.Not to mention the staff doesnt know what theyre doing, when I went and saw Black Panther in there months ago, a lady was publicly drinking and disturbing everyone by being loud and obnoxious. I complained to the staff, shown where she was sitting and they did nothing. NOTHING for public intoxication that ruined that night for me and my family and the lady wasnt even confronted or anything even though she came out with 6 Bud lights. Pretty pathetic. Sadly its the only close area to see a movie though
So excited to see The Meg today.. bought prime reserved seating and got to the theatre at the start time of 120pm and black screen..30 mins later..green screen..no one came to tell us anything.. I had to go out 2 times to see what was going on..6 staff standing there doing nothing each time..said the "manager" was working on it.. finally after 50 minutes movie comes on with no sound!! So we decided to leave. Had to ask for our movie to be refunded and to get compensated for the wait with another movie pass..they wouldn't refund our concession purchase but the young man who took the time to help us gave back our money for the inconveniences...the manager came out to do the refund "Vicki" I think.. never said sorry or apologize.. not even eye contact!!!! So brutal.. not to mention that the ladies room had 2 out of order stalls and some with no doors! Train your staff to deal with issues and commicate with your customers!! Very disappointed
Its decent theater. but i have been there couple of times every time i have been there i gotta wait at least 20 mins to grab my snack even though the line is not that big enough. And its really irritating.
Overall....very disappointed...bathrooms were filthy...floors throughout were not swept.....garbage wherever you looked.....lobby dirty and lineup wait for food was atrocious...missed first part of movie......paid over 4 dollars for a bottle of WARM water!This place is getting worse each time we go...good thing we never brought guests from out of town ...would've been very embarrassed.
Cineplex Odeon Grande Prairie Cinemas is a Canadian Movie Theater based in Grande Prairie, Alberta. Cineplex Odeon Grande Prairie Cinemas is located at 10330 109 St, Grande Prairie, AB T8V 7X3, Canada.
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