If there was an option for 10 s They deserve 11 ! Grande Prairie is not a "customer driven" place;however, this office really stands out because of how much the staff actually care for their clients ! The people who work there are truly passionate about their business and far exceed any expectations! I was visiting one afternoon and it was a bit chilly, and out comes a hygienist with a blanket for me! And another time , Dr. Lucas, personally called me regarding my issue, I dont know any Dr who would make time to do that for me, along with the reception ladies who are extremely friendly and persistent in handling insurance claims to get you what you want! I had previously left a different office because of how poorly I was treated (boycott Gp family Dentistry they butchered my mouth and were the most disgusting and rude staff Ive ever endured)and I am extremely blessed to have found such a fantastic dental office and I would recommend them to anyone who is in search of a dental office where they put your needs first and treat you well regardless of your social graces may be!
I have been to many health professionals in my life and I have yet to meet one like Dr. Lucas Stepanko, with such a genuinely kind and caring attitude towards his patients (and also his dental assistant). I must admit that he had me with his warm handshake. Such a simple gesture does mean so much when so often we see that doctors have lost the ability to connect with the human condition.I was just in yesterday for a dreaded root canal and my experience could not have been better! Painless! In fact, had it not been for the cramp in my leg, I may have fallen asleep. :) Lucas is very professional and I greatly appreciate that he is informative and takes the time to explain the procedures and answer any questions.Building trust in a new doctor-patient relationship can often not be easy, but Lucas quickly earned my trust and I now have complete confidence in continuing to visit for my dental needs. Knowing Lucas graduated top of his class and has excellent mentorship from Bill is also comforting. :)I have been a patient of Bills forever and it is exciting to see the practice transition to the next generation. It couldnt be in better hands Bill! You should be extremely proud!
Thank you for many many years of kind and courteous professionalism. Patient care still is #1 with this entire team.
Dr Bill has been my dentist for years. He looked after my husband and my kids. He has always done excellent work. Dr Lucas is here now and it is so nice to know I will continue to have excellent dental care. Lucas you have been so kind and caring. He is very knowledgeable. And yes his bright smile and warm handshake makes going to the dentist a pleasure. Lucas made the imprint for my mouth grind guard device. One try. It was perfect. Welcome Lucas I am so pleased to call you my dentist. Bill I am so glad your son is working with you now
Friendly courteous service. I would strongly recommend this Dental Office and its super friendly staff!
Generations Dental is a Canadian Dentist based in Grande Prairie, Alberta. Generations Dental is located at 10309 98 St, Grande Prairie, AB T8V 2E7, Canada.
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