Ive never had a bad pizza from Ramonas. Each one is baked perfectly, the ingredients are noticeably fresh, and they never skimp out on the cheese, thats for sure
Paradise chicken is the best pizza from the best pizza joint in town. For anyone who has never had romonas pizza and wondering what the hype about. That's the pizza to get.
Very disappointed in management and customer service. We placed an order online and got a confirmation email. 1 hour later, pizza still not here so we called Ramonas. They didnt have our order in their system. Claim online glitch was causing issues. Refused to offer discount. Spoke to manager, offered only 25% off order. As a manager myself, they should have given 50% off order. Because of the measly $20 Ramonas refused to budge on, they lost a customer, got 1 out of 5 on google, and left a family hungry. Ever hear of a loss leader? Geez.
Its a shame the pizza here is so good. I called and Ordered at 630 pm. I was told it would be 45 minutes. At 745pm, I called to find out if they had forgotten about me and if my order was coming. I was told the delivery man left 20 minutes ago (I live 1.9 km from the restaurant and google says its a 7 minute drive). At 8:03 my pizza finally arrived and it was warm at best. Its a good thing there pizzas good cold. Its sad this is the service you get. It could be such a wonderful restaurant as there food is excellent but service very poor.
Down town location has been good. but north end has screw up all of my orders. The last time I didnt eat ether pizza brought it into them and ordered wings instead all they would offer after taking both pizzas back was a 20% discount because I refused to eat their pizza anymore. I live a block from this location and refuse to set foot in the door again.. staff is down right rude and lazy.
Ramona's Pizza is a Canadian Restaurant based in Grande Prairie, Alberta. Ramona's Pizza is located at 10120 100 Ave, Grande Prairie, AB T8V 0V5, Canada.
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